We accept the
following options within the shop.
KBC / CBC (BE)
If you cannot find an answer, please contact us at firstname.lastname@example.org and we will try to arrange it for you with a bank transfer or payment request.
We only accept Euro's.
We don't sell
gift cards yet, but we are working hard on that. If you would like to be kept
informed, please send an email to email@example.com
Let’s go through the process together. First, make sure you enter the discount
code exactly as it appears (case sensitive) and check that the code is still
valid and has not expired. Second, check the terms and conditions of your code,
if the item is on sale or falls into a particular category, the discount may
not be valid for this product. If it still doesn't work, please send an email
to firstname.lastname@example.org stating the code and our team can advise and contact
No, you can
only use one promotional discount per order. However, a discount code and free
shipping costs above 20 euros can be used in combination.
All our shipments are made with Track & trace. For example, you can track your order with the code we All our shipments are made with Track & trace. For example, you can track your order with the code we will send you. And we also keep an eye on whether everything is going well. In the Netherlands we usually use DHL as a carrier, to European countries this is DPD.
If you order before 10.30 pm, you can expect your order to be delivered the next
working day. If you have not received your order within this period, please
If you order
from us before 10.30 pm, you can expect your order to be delivered the next
working day. We do everything we can to ship your order the same day. However,
it can be busy with the carriers. Then the package can sometimes be delayed by
a day. We therefore ask for your patience. If you have not received your order
within three working days, please contact us.
If you ordered
before 10.30pm, your order should be delivered the next working day. You can
check this in the confirmation email of your order. You will also receive a
tracking link in this email. Check there for updates on delivery. If the
delivery time has passed and you still have not received your items, please
contact us at email@example.com.
As soon as you
have placed and paid for an order, we will ensure you that it is
immediately packed and processed. It is then offered to the carrier, who collects
packages several times a day. For that reason, once a fee has been charged, we
unfortunately cannot reverse this process. If you are not satisfied with your
item or if you no longer need it, you can return it to us (up to 30 days after
receipt). You can do this using our return service for a full refund of your
purchase amount within 5 working days of receiving your return.
After you have
placed an order, you will receive an email confirmation to the email address
you provided during checkout. If you have not received this email, please check
your spam / junk folders. If you still cannot find the mail after this, please
log in to your account to check if your order has been processed initially. If
you are still experiencing problems, please contact us!
If you are not
100% satisfied with your purchase, you can return it to us. As soon as it has
arrived and processed administratively, we will pay the purchase amount,
including return shipping costs, within 5 working days. You bear the costs of
return. To return:
1. Return the
original (opened) packaging with contents.
your original packing slip with the packaging mentioned, stating your IBAN
(bank account number) and its name.
recommend that you use a carrier with Track & Trace, but the choice is of
course yours due to the fact. the related costs.
receipt and processing, we will refund the purchase amount to the previously
indicated bank account number.
you only pay for what you keep. If you return all or part of your order, Klarna
will send you a new statement once the online store has processed your return.
For example, if you ordered two items for a total of 50 euros and returned one item of 30 euros, your new statement amount will be 20 euros and your new statement
has an expiration date.
original shipping costs will be refunded, but you will pay the return shipping
We work hard
to include as much information about our products as possible in our product
descriptions on each product page. If you still want to know something
specific, please contact us at firstname.lastname@example.org.
Currently, we are working hard to make all our products vegan. If a product is suitable
for vegans or vegetarian, this is indicated in the product information. If you
still want to know something specific, please contact us at
If you are
unsure about combining our products, please contact us at
email@example.com. We can never answer questions about the use of our products
in addition to your medicines. Please contact your attending physician.
To offer our customers an extra service, we have created Volume Discount!
The more products you order, the higher your discount will be. We use the
2 products = 5% discount
3 or 4 products = 10% discount
5 products = 20% discount
Shop our products now and get your discount.
That is right!
From the moment we went live with the new version of the VitamineMan webshop,
it is unfortunately no longer possible to log in with your previous account.
Please create a new account to be able to order your trusted nutritional
supplements. To make it even easier for you, we have added the Order Comfortoption. You will never have to think about ordering your favorite nutritional
supplements once again!
No, if you do not want to create an account with us, we have the option to
pay as a guest. All we need is your contact and shipping information. Creating
an account does of course have advantages, such as not having to fill in your
details every time.
First, try to reset
your password. If this still doesn't work, please contact
us at firstname.lastname@example.org and we'll try to help!
accordance with the new and updated data protection law, we promise to keep
your information private and secure and not to share it with third parties
other than our partners, such as the carriers. For more information, see our
If you would like to have all the information about yourself removed from our
VitamineMan database, please send an email to email@example.com. We will
then delete all information within 10 working days.
you can choose to place a single order, or order with Order Comfort. With Order Comfort you automatically receive your nutritional supplements every 3, 4
or 6 months. That way you always have your favorite supplements at home before
they run out! Make it easy for yourself with our Order Comfort service.
information, see Order Comfort.
of VitamineMan Ordering Comfort at a glance:
- 20% discount!
- Free shipping.
- You're not
committed to anything. You can cancel anytime and at any time.
- Never run
out of your supplements again. You no longer have to think about what you
needed and when.
adjustment, if needed. A little extra for the holiday, a little less if you
have spare. Or have them arrive a little later, if you still have enough in
information take look at Order Comfort.
offers you convenience and benefits. This works as follows:
1. You choose
a supplement in the shop. There can also be several and in different
2. In the step
to indicate the quantity, the option Order comfort is also indicated. You click
indicate which quantity you want to receive in which period (3, 4 or 6 months).
indicate how you want to pay.
5. From now on
you will receive an e-mail, with the order as you ordered it, 10 days before
shipment of the items.
6. If the
order is according to your wishes, you pay and the shipment will be arranged.
Do you want to adjust or postpone the order? You can do this by logging in via
the link in the email. Everything is then automatically adjusted, if you
indicate this 2 days before shipment. That way we have enough time to adjust
7. Do you no
longer wish to use Order Comfort? No problem. You cancel when you want and we