Frequently asked questions OLD
Do you have a complaint?
Last updated on 11/1/2018
This page contains information on how to submit a complaint and within what period you can expect a response.
We want to emphasize that we attach great importance to a good relationship with you as a customer. We always take complaints seriously and are happy to resolve them as quickly as possible.
DISCUSS YOUR COMPLAINT WITH VITAMINEMAN
VitamineMan strives for a service that satisfies you completely. You will understand that we do not like dissatisfied customers. If, despite our best efforts, you are not satisfied, we would like to hear from you.
An email exchange or conversation with VitamineMan or his wife (VitamineVrouw) always leads to a good solution. We are convinced of that.
SUBMIT A COMPLAINT VIA OUR WEB FORM
Click here for the form and send us your message. Or pick up the phone and call
WHAT DO WE DO WITH YOUR COMPLAINT?
We will do everything we can to resolve your complaint in a manner that is satisfactory to you. If you call us, we will try to resolve the matter immediately. If you email us your complaint, we will send an email with a solution no later than four working days after receiving your complaint.
SUBMIT AN OFFICIAL COMPLAINT
Have we been in contact and if for whatever reason we cannot resolve it, you can make your complaint known to "De Geschillencommisie Webshop". Click here to engage the disputes committee.
Last updated on 11/1/2018
The websites www.vitamineman.nl and www.vitamineman.com are the property of BergaMet Nederland BV and contain information about dietary supplements. These dietary supplements are intended to supplement the diet.
FOOD SUPPLEMENTS ARE NOT MEDICINAL PRODUCTS
Food supplements are not medicines but are intended to support health. The effect of dietary supplements varies from person to person.
No statement on this website should be construed as a claim or representation that any products offered are intended for use in the treatment or prevention of any disease.
VITAMINEMAN DOES NOT PROVIDE MEDICAL ADVICE
Any advice is without obligation and is exclusively in the field of nutrition and nutritional supplements. If you are physically ill, consult a (natural) doctor or therapist and follow his or her advice.
If you are on medication, never independently make changes in the frequency of intake or dosage. Always consult your doctor first.
INFORMATION ON THE VITAMINEMAN WEBSITE
BergaMet Nederland BV declares that the information on www.vitamineman.nl and www.vitamineman.com has been compiled carefully and to the best of our knowledge. BergaMet Nederland BV cannot in any way guarantee the completeness of or any errors in the texts on this website.
BergaMet Nederland BV and authors do not accept any liability for damage, of whatever nature, that is the result of actions and / or decisions based on the content of this website.
BEFORE YOU BUY PRODUCTS FROM VITAMINEMAN
Before making a purchase, please familiarize yourself with the Terms and Conditions and Terms of delivery.